PRIVACY POLICY

Last Updated: 12/16/2024

At Find Healing Hope, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: When you schedule a consultation or contact us, we may collect your name, email address, phone number, mailing address, and any other information you voluntarily provide.
Health Information: If you decide to participate in our services, you may provide us with personal health information such as medical history, conditions, or treatments you are seeking.
Payment Information: If you make any purchases or pay for services through our site, we may collect payment details (e.g., credit card information). However, we do not store your full payment details as they are processed securely through third-party payment processors.
Website Usage Data: We collect non-personal information about your interactions with our website, such as your IP address, browser type, and the pages you visit. This information is used to improve the user experience and for analytics purposes.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide services: To process your consultation request, respond to your inquiries, and offer personalized treatment options.
To improve our website: To enhance the content and functionality of the website based on your usage patterns and feedback.
To send promotional or informative content: With your consent, we may send newsletters, updates, or promotional materials related to our services. You can opt out of these communications at any time.
For security purposes: To protect the integrity of our website, ensure compliance with legal requirements, and prevent fraudulent activities.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. This includes encryption and secure servers to safeguard any sensitive data.

Data Security: Your information is stored securely, and access is limited to authorized personnel only.
Payment Information: All payment transactions are processed through secure third-party services that comply with Payment Card Industry Data Security Standards (PCI DSS).

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service Providers: We may share your information with third-party vendors who assist in delivering services, such as payment processors or email marketing platforms. These providers are required to keep your information confidential and use it solely for the purposes for which it was provided.
Legal Compliance: We may disclose your information to comply with legal obligations, such as a court order, or to protect our rights, property, and safety, as well as the rights, property, and safety of others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you if such a transfer occurs and provide you with an option to opt out if applicable.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access: You may request access to the personal information we have collected about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of any email communication or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies (such as web beacons, pixels, and analytics tools) to enhance your experience on our website. These technologies help us gather information about how visitors use our site, such as which pages are visited most frequently, in order to improve the site’s content and functionality.

Cookies: Small files that are stored on your device to remember preferences or actions. You can control cookie settings in your browser, but disabling cookies may affect your experience on our website.
Analytics: We may use Google Analytics or similar services to gather insights about how visitors use our site. These services may use cookies to collect and analyze data on website traffic. For more information, you can review Google Analytics’ Privacy Policy.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Find Healing Hope. This Privacy Policy applies only to information collected by us. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Find Healing Hope
Email: info.findhealinghope@gmail.com
Phone: 260-499-1362
Website: www.findhealinghope.com

By using our website or services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. Thank you for trusting Find Healing Hope with your personal information.